FAQ
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Frequently Asked Questions
Chiropractic is a healthcare discipline focused on diagnosing, treating, and preventing musculoskeletal disorders – particularly those affecting the spine. At Spinal and Sports Care, our chiropractors use hands-on spinal manipulation alongside evidence-based techniques such as Dry Needling, Myofascial Release IASTM Cupping, Taping and Strapping, and Digital X-Rays to assess and correct dysfunction in the joints, muscles, and nervous system.
Chiropractic care is suitable for a wide range of patients, from everyday aches and pains to complex sports injuries, post-surgical rehabilitation, and management of chronic conditions.
Physiotherapy is an allied health profession that helps restore movement and function when someone is affected by injury, illness, or disability.
Our physiotherapists at Spinal and Sports Care take a whole-body approach to recovery, drawing on a broad range of treatment modalities including Exercise Physiology, Clinical Pilates, Corrective Exercise and Injury Prevention, Strength and Conditioning, and Postural and Ergonomic Advice.
Whether you’re recovering from surgery, managing a chronic injury, or looking to improve your athletic performance, our physiotherapy team will build a personalised treatment plan tailored to your goals.
While both physiotherapists and chiropractors treat musculoskeletal conditions, their approaches differ. Chiropractors primarily focus on spinal and joint alignment, often using manipulation and manual therapy, along with tools like Digital X-Rays and VAX-D therapy.
Physiotherapists tend to take a broader rehabilitation approach, incorporating Exercise Physiology, Clinical Pilates, Strength and Conditioning, and Corrective Exercise Injury Prevention programs.
At Spinal and Sports Care, both disciplines work collaboratively, and in many cases patients benefit from seeing both – your practitioner can guide you on the most appropriate pathway for your condition.
For more information on our treatments at Spinal and Sports Care, please call (02) 9683 1110. Alternatively, you can schedule an appointment to discuss your treatment options by making a booking online.
Our physiotherapists treat a wide variety of musculoskeletal and sports-related conditions, including Cervical Neck and Head Pain Injuries, Lumbar Lower Back Pain Injuries, Shoulder Pain Injuries, Knee Pain Injuries, Hip and Groin Injuries, Ankle and Foot Pain Injuries, Elbow Pain Injuries, Wrist and Hand Pain Injuries, and Thoracic Spine and Rib-Related Pain Injuries.
They also assist with Post-Surgical Rehabilitation, Pre-Employment Screening, and longer-term management of chronic pain and movement disorders. If you’re unsure whether physiotherapy is right for your condition, contact us and we’ll point you in the right direction.
Our chiropractors are experienced in managing a broad range of conditions including Lumbar Lower Back Pain Injuries, Cervical Neck and Head Pain Injuries, Shoulder Pain Injuries, TMJ TMD Pain Injuries, Thoracic Spine and Rib-Related Pain Injuries, Hip and Groin Injuries, and Knee Pain Injuries.
Beyond pain management, our Sports Chiropractic team also works with athletes on injury prevention, performance optimisation, and return-to-sport planning. General Chiropractic services are available for patients of all ages and activity levels.
No referral is needed to book an appointment with a physiotherapist or chiropractor at Spinal and Sports Care – you can self-refer at any time. However, if you are accessing care through a Medicare EPC CDM Plan, you will need a referral from your GP, which can entitle you to a Medicare rebate on eligible sessions.
Similarly, Workers Compensation and DVA (Department of Veteran Affairs) patients will require appropriate paperwork and approvals before commencing treatment. Contact us if you’re unsure – our admin team is happy to help navigate the process.
Yes, most private health funds in Australia cover physiotherapy and chiropractic as part of their extras cover. The rebate amount will vary depending on your fund and level of cover. We recommend contacting your health fund directly prior to your appointment to confirm your entitlements. We accept HICAPS on-site, so you can claim your rebate immediately at the time of payment.
Services such as Clinical Pilates, Exercise Physiology, Massage Therapy, and Dry Needling may also attract private health rebates depending on your policy.
Yes – Medicare can contribute to the cost of physiotherapy and chiropractic sessions if you have been referred by your GP under a Chronic Disease Management (CDM) Plan (formerly known as an EPC Plan). This plan allows eligible patients with a chronic health condition to access up to five subsidised allied health sessions per calendar year.
Speak to your GP about whether a CDM referral is appropriate for your condition, then book an appointment with us and bring your referral along.
For more information regarding Medicare eligibility, do not hesitate to call our friendly team at Spinal and Sports on (02) 9683 1110.
At Spinal and Sports Care, we’re committed to providing beneficial chiropractic and physiotherapy treatments to maximise our patient’s outcomes. We charge the following fees for chiropractic and physiotherapy treatments at our Spinal and Sports Care Clinics. Please note that these are the fees charged before any applicable private health insurance or Medicare rebates are applied.
Physiotherapy & Chiropractic Treatments *
Initial Consultation
- Initial Consultation (Associate Practitioners): $135
- Initial Consultation (Principal Practitioners): $195
Follow Up Appointments:
- Standard Consultation: $100
- Extended Consultation (Associate): $135
- Extended Consultation (Principal Practitioners): $165
Additional Services at Spinal and Sports Care
Health Fund Rebates Available for Eligible Patients
- Massage Therapy: $100/60 mins; $90/40 mins; $160/80 mins
- Mat Pilates (Physio): $30 / Group Session
- Hydrotherapy (Physio): $40 (includes pool entry)
Prices are accurate as of 1st January 2026. Prices subject to change without notice.
* Unless agreed upon prior to commencement, it is a condition of booking that payment will be due in full the same day as service.
With three conveniently located clinics, Spinal and Sports Care has a wide range of appointments available daily to accommodate your needs. If you need require immediate physiotherapy or chiropractic services, we recommend calling our friendly team on 9683 1110. Alternatively, you can book an available appointment by using our online booking function.
At Spinal and Sports Care, our physiotherapy sessions run anywhere between 20mins to 40mins in order to adequately accommodate to your needs and address your concerns.
The exact duration of your appointments may vary throughout your rehabilitation journey, and will be discussed with your practitioner at the time of your examination and treatment. Our physiotherapists take the time necessary to thoroughly consult on your condition and apply appropriate treatments and exercises to effectively manage and care for the problem.
These will be booked accordingly with our friendly reception staff, to ensure that your practitoner receives adequate time to address your concerns in a safe and effective manner.
At Spinal and Sports Care, we offer a mix of standard consultations and long consultations with our experienced general and sports chiropractors in order to effectively consult on your condition and apply the appropriate chiropractic treatments necessary. This length, determined in consultation with you and with our chiro’s, provides great benefit to both our patients and practitioners to ensure that you feel comfortable, understand the treatments provided by our chiropractors and adequately manage your concerns and exercise programs.
These will be booked accordingly with our friendly reception staff, to ensure that your practitoner receives adequate time to address your concerns in a safe and effective manner.
The frequency of visits depends entirely on your condition, its severity, and your treatment goals. For acute injuries, more frequent sessions (2–3 times per week) may be recommended initially, tapering off as you progress.
Chronic conditions or performance-based goals such as Strength and Conditioning, Prehabilitation, or Corrective Exercise Injury Prevention may involve a longer-term, lower-frequency plan.
Our practitioners take a goal-oriented approach and will review your progress regularly, adjusting your plan as needed so you’re not attending any longer than necessary.
Spinal and Sports Care offers one of the most comprehensive treatment menus of any clinic in Sydney. Our services include Blood Flow Restriction Training, Clinical Pilates, Cold Laser Therapy LLLT, Compression Recovery Boots, Corrective Exercise Injury Prevention, Digital X-Rays, Dry Needling, EPC CDM Plans and Private Billing, ESWT (Shockwave Therapy), Exercise Physiology, Game Ready Therapy, General Chiropractic, Injectables and Biologics, Massage Therapy, Myofascial Release IASTM Cupping, Orthotic Therapy, Physiotherapy, Post-Surgical Rehabilitation, Postural and Ergonomic Advice, Pre-Employment Screening, Prehabilitation, Splints and Braces, Sports Chiropractic, Sports Scientists, Strength and Conditioning, Taping and Strapping, VAX-D, and Workers Compensation and Third-Party DVA billing.
View our full Treatment Options page for more detail on each service.
Our team at Spinal and Sports Care is committed to providing an enjoyable and relaxed atmosphere at our clinics to ensure our patients are comfortable in our care. Our practitioners will undertake a comprehensive analysis of your condition by assessing the area of concern or discussing your condition, as well as analysing any X-rays, scans and results you may bring along. Our practitioners will also work with you to determine goals for your treatment.
You can then expect that our physiotherapy and chiropractic practitioners will discuss the findings of their assessment and use your goals to develop a proposed treatment plan in relation to the findings. Your practitioner will then thoroughly advise on the proposed treatment options highlighting both the benefits and any potential risks associated so that you can make an informed decision in relation to your treatment.
This educational and informative consultation ensures that both the patient and practitioner collectively have a firm understanding on the concern and move forward with suitable, evidence-based options that will be of benefit to achieve your goals.
Where reasonable and safe to do so, we will commence your treatment on the first consultation.
We recommend wearing comfortable, loose-fitting clothing that allows easy access to the area being treated. For lower back, hip, knee, and ankle conditions, shorts or trackpants are ideal. For shoulder, neck, or thoracic complaints, a singlet or loose top works well. If you’re attending a Clinical Pilates or Exercise Physiology session, wear activewear and bring appropriate footwear. You’ll be made to feel comfortable regardless of what you wear – our practitioners are experienced in working respectfully with all patients.
Practititoners will always respect any Religious clothing which is worn in accordance with religious practice, tradition or significance to a faith group.
Yes. Whatever information you can bring to help our practitioners understand and formulate a complete picture of your concern from your first appointment.
At Spinal and Sports Care, we develop individualised treatment plans specific to each patient’s needs. With this in mind, the items you bring along to your appointments will differ depending on your condition.
“Alot of delays in not treating patient’s on their first visit is due to missing important medical information!”
It is advised that you bring recent X-ray, MRI, ultrasounds or CT scan results if you have them. If you have been provided with a referral from a GP, surgeon or other health professional, it is a good idea to bring that along as well. There is no such thing as irrelevant information, so please allow your clincian decide what is important to the delivery of your care.
Additionally, AHPRA National Guidelines for Physiotherapy and Chiropractic Minimum Practice Standards stipulate a full medical history is required to proceed with all treatment. Failure to provide adequate past medical history will unfortunately restrict our providers from providing care.
Additionally, if you’re a Work Cover or DVA patient, you will need to bring the applicable documents with you to process your claims.
Similarly, if you are receiving physiotherapy or chiropractic treatments as a part of a Chronic Disease Management plan, the appropriate documents will be needed in order to process Medicare rebates.
Our physiotherapists, chiropractors and sports chiropractors are able to provide sick leave certificates valid for short durations (24-72 hours), providing it is within our musckulo-skeletal scope of practice. We are also able to provide certifiicates for carers attending appointments with patients.
If you believe you may need additional time off, you will need to visit your GP in order to access a valid medical certificate for longer durations.
In addition, our clinicians are unable to prescribe medication, or render advice on medication. Please contact you local pharmacist or GP to discuss any concerns that you may regarding medication.
Booking an appointment at Spinal and Sports Care is simple. You can call our friendly team on (02) 9683 1110 to arrange an appointment.
Alternatively, you can utilise our easy to use online booking system. Simply choose your desired location, select your service and choose the time that best suits you. A “Fair Go Policy” is in place at Spinal and Sports Care. Our FAIR GO POLICY has been created so that Spinal and Sports Care can continue to provide high quality and convenient online booking services to all of our patients.
Whilst we welcome patients booking appointments in advance, it is our understanding that patients are aware that these appointments will be reserved and be UNAVAILABLE to other patients. Should staff at Spinal and Sports Care feel that patients are booking appointments in breech of “Fair Go Policy”, future appointments may be cancelled and offered to other patients.
Please be aware, whilst appointments are available online, not all available practitioners and only a limited number of appointments are listed online. If you do not find a suitable appointment time, please feel free to contact our friendly reception staff, who will assit you in making an appointment that suits.
Our Sports Chiropractic and Sports Physio team specialise in diagnosing and managing sports-related injuries across all levels of competition – from weekend warriors to elite athletes. Common presentations include Shoulder Pain Injuries, Knee Pain Injuries, Ankle and Foot Pain Injuries, Hip and Groin Injuries, Elbow Pain Injuries, and Lumbar Lower Back Pain Injuries.
Beyond injury treatment, our Sports Scientists and Strength and Conditioning specialists can assist with performance enhancement, Prehabilitation, and Corrective Exercise Injury Prevention programs to reduce future injury risk.
Yes!
Our practitioners at Spinal and Sports Care are Work Cover accredited providers and have great experience in working with Worker’s Compensation claims. Before you make an appointment with Spinal and Sports Care in regards to work related injuries, ensure you have followed the necessary procedures. You should have notified your workplace of the incident and consulted with your GP and be provided with a medical certification. You should then receive a Work Cover claim number from your insurance provider.
We offer a range of services relevant to workplace injury recovery including Physiotherapy, Exercise Physiology, Post-Surgical Rehabilitation, Postural and Ergonomic Advice, and Pre-Employment Screening.
Invoices and fees for Worker’s Compensation patients will be directly sent to the insurance company to provide peace of mind and easy accessibility of services.
Yes – Spinal and Sports Care proudly treats DVA patients and is set up to bill directly through the Department of Veterans’ Affairs for eligible services. Our team understands the unique physical and rehabilitation needs of veterans and is committed to providing respectful, high-quality care.
Services available to DVA patients include Physiotherapy, General Chiropractic, Sports Chiropractic, Massage Therapy, Exercise Physiology, Dry Needling, Clinical Pilates, and more. Please bring your DVA card and relevant documentation to your first appointment. If you have questions about eligibility, contact our team and we’ll assist you.
Spinal and Sports Care offers an exceptional breadth of services under one roof, meaning you won’t need to visit multiple providers to get the care you need. Our team includes chiropractors, physiotherapists, sports scientists, exercise physiologists, massage therapists, and strength and conditioning coaches, all working collaboratively to deliver integrated, evidence-based treatment. With two Sydney locations – Parramatta and Bella Vista – flexible appointment times, online booking, and the ability to manage private health, Medicare, Workers Compensation, and DVA billing, we make accessing quality care as straightforward as possible. Our goal is simple: get you better, faster, and keep you that way.
Our Guarantee to our Patients
Spinal and Sports Care are committed to providing a high standard of care to benefit each patient’s health and well-being using a holistic approach to healthcare and patient education. We will give you timely and accurate information to ensure that we collectively provide you with the best decisions for you, with a strong focus on evidence based treatments informed by clinical research and years of experience, our team assess, diagnoses, treats, manages and prevents a diverse range of disorders and injuries.
We are committed to providing a collaborative approach to ensure that each patient receives personalised treatment and rehabilitation. We will sometimes supplement treatment with therapeutic devices and orthopaedic aids to assist long-term recovery. Patients should feel at ease that our 100% satisfaction guarantee covers these. Should any ancillary aids provided to patients not deliver expected results or reach a level of patient satisfaction, we will work with the patient to either:
1). modify/adjust the therapeutic aid if possible to achieve a better result or
2). offer a full refund of the purchase cost
That’s our promise to you to ensure optimal healthcare that is patient-centred and meets patients’ expectations.
Conveniently Located
Spinal and Sports Care also offers 2 conveniently located clinics with a variety of opening times to cater to busy individuals in Parramatta and Castle Hill regions.
Constantly Upskilling
Our staff are members of highly regarded organisations including Sports Medicine Australia, Sports Chiropractic Australia, Australian Physiotherapy Association, Chiropractors Association Australia, Chiropractic and Osteopathic Association of Australasia, Federation of International Sports Chiropractors and Exercise and Sports Science Australia, further cementing our expertise and assurance for high quality treatments.
Our practitoners are constantly upskilling and evolving their thinking, maintaining and improving their knowledge on latest developments and research findings. Frequent Spinal and Sports Care team in-services ensure all clinicians are regularly made abreast of changes and our team is providing consistent approaches to healh care.
