Treatment Options

Workers’ Compensation, Third Party & Department of Veterans Affairs

Do you require treatment for a work-related, third-party-related, or DVA-related injury? Our expert team are here to help.

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Workers Compensation Injuries

Navigating Workers’ Compensation claims can be complex and overwhelming for patients recovering from injury. At Spinal & Sports Care, we simplify the process and provide end-to-end support, allowing you to focus on recovery rather than paperwork.

If you have been injured at work, whether through an accident or a condition caused by repetitive tasks or the workplace environment, you must:

  • Notify your employer of the incident
  • Consult your GP for a medical certificate
  • Obtain a WorkCover claim number from your insurance company

Once you have these details, please bring them to our clinic for a comprehensive assessment and a personalised treatment plan. We provide everything from acute pain relief to strength re-training programs, ensuring you return to work safely and confidently.

Our practitioners are WorkCover Accredited providers and liaise directly with your doctor and insurance company. Invoices are sent directly to insurers so you can focus on regaining full function and pre-injury health. You will NOT be responsible for any treatment costs that the insurer has formally approved.

Third-Party Motor Vehicle Accident Claims

Suppose you have been involved in a motor vehicle accident. In that case, symptoms may appear immediately or be delayed for days, weeks, or even months. At Spinal & Sports Care we:

  • Perform thorough examinations to assess visible and hidden injuries
  • Provide comprehensive documentation for insurance purposes
  • Design treatment programs addressing both pain relief and long-term recovery

To claim under third-party insurance:

  • Notify your insurance company
  • See your GP for assessment and a medical certificate
  • Obtain a claim number from your insurer

We work closely with insurers to ensure claims are processed smoothly and treatment is delivered without delay.

Department of Veteran Affairs (DVA)

At Spinal & Sports Care, we proudly support veterans and their families by providing access to chiropractic, physiotherapy, and allied health services through the Department of Veterans Affairs.

DVA health programs include:

  • Medical and specialist care
  • Hospital treatment and allied health services
  • Counselling and rehabilitation support

Our clinic liaises directly with DVA and your GP to ensure a streamlined process. Claims are processed through Medicare Online Claiming, so there are no out-of-pocket expenses.

For eligible veterans, we can also arrange transport assistance to and from our clinic to make accessing care as stress-free as possible.

Take the Next Step

If you have a work-related injury, third-party claim, or DVA eligibility, contact Spinal & Sports Care today. Our experienced team will guide you through each step, coordinate with your insurer or GP, and deliver comprehensive, evidence-based treatment so you can return to optimal health and function.

Frequently Asked Questions

Yes. A GP referral, medical certificate, and claim number from your insurer are required before treatment can begin.

We provide physiotherapy, chiropractic care, exercise rehabilitation, massage therapy, and other allied health services tailored to your injury and recovery goals.

No. DVA services are bulk billed, meaning there are no out-of-pocket costs for eligible patients.

Yes. Ensure your insurance company has approved your claim and issued a claim number before starting treatment.

Absolutely. We coordinate with your insurer, GP, and specialists to ensure a smooth process and continuity of care. As your treating clinician, we have direct input into your treatment plan and assessment of your functional capacities.

Yes. We provide corrective exercise, strength and conditioning, and post-injury rehabilitation tailored to each patient’s needs.

Yes. We can arrange transportation to and from our clinic for eligible veterans, making it easier for them to access care.

We frequently see delayed-onset injuries. Once you have notified your insurer and GP, you can attend for assessment and treatment.

Simply contact our clinic with your referral, claim number, or DVA eligibility details, and our team will guide you through the process.